Not your typical MSP
The Typical MSP model is one of off-site, remote support. The help desk support frequently stops at the cloud provider or at the equipment itself. In most cases, that equipment is limited to the hard network and cloud offerings. Not at ParaTech. ParaTech will never leave you with unsolved issues! The ParaTech difference is that as a IT Company, a Telephony Provider as well as a Fire Life & Safety vendor, we offer you the full "Technology" suite for your Managed Service Provider needs. From the CCTV or Alarm system to the Network and Security ParaTech will take you out of the middle of multiple vendors, each blaming the other. We do not require that you use all of our services, just the ones you want and need. As a part of our MSP plan, we can come on site at a set time to handle those items that just need a hands-on approach. "Technology... It's What We Do!"
State of the art help desk, with local US staffing
ParaTech LLC Helpdesk
Full 24x7 Monitoring for our banking clients
ParaTech LLC Monitoring
Our stack proactively alerts the NOC when your systems start to show a problem
ParaTech LLC Proactive Alerting NOC